Delivery-Terms-Information

*Delivery Time & Guarantee:

Your ordered product will be delivered to you within 8-10 working days. You will be notified by an email from our company once your product has been shipped. If due to some reason the delivery of your order has been delayed, you are supposed to kindly contact us and inform us about it. You can contact us by sending us an email about the delayed delivery by using ‘’Delayed Delivery’’ as the subject of that particular email. We will look into the matter, resolve the issue, and get back to you to inform you about the status of the shipment.

*Shipment Procedure:

All orders from our side are delivered to you by using Express shipment DHL and FedEx courier services. Express shipment makes it convenient for you to track down the exact status or position of your package by using a particular tracking number that is provided to you by the express shipment company. In case, you’re not available to collect your package at your door, you can leave a note directing to another person (most probably your neighbor) who can collect your package and sign it on your behalf.

*Notices:

Once you have placed your order, you will receive the receipt of your order (a copy of your detailed invoice). But in case, you do not receive these notifications, it must be understood that your order has not reached our system due to some fault or error. You need to place the order again following the instructions very carefully.

*In case of Late Delivery:

If unfortunately, due to any reason, your order does not arrive at your doorstep after 10 working days, or it is unable to locate your shipment. Then, the same amount of money that you used to buy that package will be charged back to your credit card, or a replacement shipment will be sent to you.

*When to expect the Delivery of your Package:

We will notify you with an email once your order has been shipped, you will also be provided with the tracking details. This helps you keep yourself updated about the progress of the shipment.

Our notice notifies you of the exact date your order is shipped, and also the expected delivery date of your package (maximum 8-10 working days).

*Defected/Damaged Product:

We will be very sorry for the inconvenience that has been cause if you have received a damaged product by mistake. Kindly, contact us within 30 days to get it returned or exchanged.